The big question I had personally was whether users would understand
the concept of the lockscreen” Cover founder Todd Jackson tells me about
what he’s learned from its thousands of beta testers since October.
“Turns out they do. We were specifically focused on building a
lockscreen rather than a launcher. They like the flexibility of being
able to use Cover with other launchers.”
Steamrolling over a user’s existing customization was sticking point that hurt Facebook Home’s early adoption.
By acting as an interaction layer that floats on top of a user’s
Android homescreen, Cover has found people more willing to adapt to how
it radically alters their lockscreen.
Covering The Bases
Check out my launch story on Cover for the full-rundown of how it works.
To recap, though,
Cover
can recognize when you’re at home, work, or in you car, and shows you
the apps that fit that situation. The suggestions are based on
crowdsourced data at first, like that people often use Dropbox at work
and Netflix at home, but Cover learns what you use in these situations
too and adapts its lockscreen shortcuts. Cover’s Peek feature lets you
quickly look inside your apps, and its fast-app switching drop-down menu
makes it a breeze to bounce back and forth between maps, messaging, or
what have you.
To get people to surrender the most visible part of their phone to
Cover, it had to make some improvements. “Cover is a different app than
most apps. Most you just forget about” Jackson tells me, noting there’s
little risk to one more download. “Cover? You either love it, or you
hate it and you uninstall it. When you’re building an app that replaces a
core aspect of their phone, the quality bar is really high” says
Jackson.
That’s why Cover used the Android’s beta system. Jackson admits it
wasn’t perfect, as it created friction to downloading Cover on its big
launch day. Some users griped about having to use Google+, or never
visited their G+ profile so they missed their invitation to download
Cover once it was their turn. But the app just wouldn’t have been ready
for prime time without the detailed feedback and bug reports the Android
beta testers offered.
Cover
discovered that the number #1 thing people cared about was battery
life. Jackson explains, “The beta helped us learn what are people’s
thresholds. For most people, if Cover is responsible for more than 5% of
their battery usage, they’ll uninstall it, so we worked really hard to
get it under 5%.”
Other improvements include more accurate motion sensing algorithms
for detecting you’re in your car, KitKat compatability, more stable app
peeking and switch, new tutorials for how to use app switching and
operate Cover with pincode security turned on, more customization, and
the ability to share your Cover set up to Facebook/Twitter/Google+.
Another frequently requested feature was the recommendations of apps
other people use at home, work, in the car, or with their headphones
plugged in. That validates a big potential business model for Cover in
app discovery. It could potentially charge other developers to have
Cover suggest their app. That could create a route for Cover to make
good on the
$1.7 million it raised from investors including First Round Capital courtesy of Josh Kopelman, Harrison Metal, Capital, Max Levchin, and Keith Rabois.
Plenty Of Android Pie To Go Around
Now that it’s
publicly available, Cover can test its might versus other lockscreens like Aviate, Facebook Home,
Widdit,
and more. With time, it might take on a whole additional weightclass of
competitors. Jackson says “A lot of users are actually asking us to
build a launcher” which would pit Cover against
GO Launcher,
Nova Launcher,
Everything.me, and others.
But Jackson is convinced there will be enough users for everyone. “It
will be an interesting space to watch the next few years as Android
gets better and the phones get better, appealing to a higher market. The
Android pie itself is growing really huge. People are just starting to
realize they can customize their phone. I think a handful of the
startups you mention are all going to do really well.”
Cover and many of these launchers and lockscreens are shockingly
different interfaces than people are used to. People fear what they
don’t understand, creating a barrier to adoption. But we all need to
come to grips with the fact that screen after screen of app folders may
not be the best way to organize a phone.
There’s a swirling sea of apps out there. The next wave of mobile
won’t be about adding more, but using context to help us navigate
between them.
